Covid Cancellation Policy

One of the questions we get asked the most at the moment is; ‘What happens if my travel plans are effected by COVID lockdowns?’.

The answer is simple. Our standard refund policy is extremely flexible and under normal conditions cancellations can occur within 72 hours anyway.

COVID has proven it knows how to throw a spanner in the works though so if WA is locked down or travel restrictions are put in place within that 72 hour period we can offer a full credit for use at another time. Customer satisfaction and peace of mind starts well before the tour and we will work with you all the way to ensure your experience is memorable from start to finish.

Full details can be found here www.whalesharkdive.com/covidupdates